With more companies adopting hybrid and remote work situations, the need for virtual onboarding will continue well into the future. According to Glassdoor, companies with a great onboarding process improve new hire retention by 82 percent and productivity by over 70 percent.
Here is a list of key actions to help you plan a positive onboarding experience.
Provide equipment e.g. computer, phone, and printer with installed software and passwords
Setup the employee on your VPN, VOIP, and project management software
The employee has tested everything
New hire paperwork is completed: W-4, I-9, state-specific tax forms
Employee handbook and any other written policies are received and acknowledged in writing
Send a Welcome Kit (Consider including swag, a hand-written welcome letter, notes from colleagues)
Meet virtually one-on-one to welcome the employee
Find out if their work area and equipment is working for them
Review basic benefits, pay periods, PTO policies
Discuss process: flow of tasks, approvals, communication channels, project management software
Assign one or more high performers who can show them the ropes
Provide a schedule of 15-minute meetings with key people over the first few weeks
Get them started on a project
Have regular check-in meetings, e.g. daily 5s, weekly 10s or 20s
Ask for feedback on the onboarding process
Schedule fun ways to bring the team together remotely
This information was provided during an Alloy Academy presentation given by John Baldino, president of
global HR firm Humaraso. To view the full presentation, go to: alloysilverstein.com/events.
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