ClearlyRated’s Best of Accounting is the nation’s only service excellence award for the accounting industry that leverages third party validated survey responses from accounting firm clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which accounting firms deliver the highest quality of service to their accounting clients. Alloy Silverstein is one of 49 firms across the country to receive this distinction for 2022.
Alloy Silverstein received satisfaction scores of 9 or 10 out of 10 from 96.5% of their clients, significantly higher than the industry’s average of 53% in 2021. The firm received a Net Promoter® Score of 95.6%, nearly 3 times the industry’s average of 38% in 2021. On average, clients of 2022 Best of Accounting winners are 60% more likely to be satisfied than those who work with non-winning firms. Fewer than 1% of all accounting firms in the U.S. and Canada achieve Best of Accounting for client satisfaction.