Best of Accounting Award 2021

Recognized by ClearlyRated for Client Service Excellence

2021 Best of Accounting

A lot of things changed in the last year. Our commitment to client service was not one of them.

Alloy Silverstein is honored to be one of a select few firms across the country recognized with ClearlyRated’s 2019, 2020 and 2021  Best of Accounting Award for providing superior service.


ClearlyRated’s Best of Accounting is the nation’s only service excellence award for the accounting industry that leverages third party validated survey responses from accounting firm clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which accounting firms deliver the highest quality of service to their accounting clients.

Alloy Silverstein received satisfaction scores of 9 or 10 out of 10 from 91.5% of their clients, significantly higher than the industry’s average of 43% in 2020. This figure continues to increase from 89.7% in a 2019 client satisfaction survey and 86.4% in 2018. On average, clients of Best of Accounting winners are twice as likely to be satisfied than those who work with non-winning firms.

2020 turned the normal everyday way of doing business upside down, but receiving the Best of Accounting Award for the third consecutive year demonstrates that we didn’t let that impact our service delivery in the slightest. Our clients know to expect top-tier service and, if anything, we were more accessible and worked harder than ever to maintain their confidence and trust in a year of such uncertainty. The Alloy Silverstein team is grateful for this continued recognition of our client service as we remain here for our clients now and throughout recovery.
– Alloy Silverstein’s Managing Shareholder Ren Cicalese.

 

Press Release  
 

 

What our clients have to say:

 

Best of the best

Many firms say they have great client service. For the third year in a row, Alloy Silverstein’s Best of Accounting Award honor proves that we provide great client service. We look forward to continuing to serve our clients with the above-and-beyond experience they expect – and deserve!


Meet our CPAs   Client Bill of Rights



About Best of Accounting™

ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.

About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.

JB Financial Associates is now Alloy Silverstein.
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