ClearlyRated’s Best of Accounting is the nation’s only service excellence award for the accounting industry that leverages third party validated survey responses from accounting firm clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which accounting firms deliver the highest quality of service to their accounting clients.
Alloy Silverstein received satisfaction scores of 9 or 10 out of 10 from 91.5% of their clients, significantly higher than the industry’s average of 43% in 2020. This figure continues to increase from 89.7% in a 2019 client satisfaction survey and 86.4% in 2018. On average, clients of Best of Accounting winners are twice as likely to be satisfied than those who work with non-winning firms.
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“2020 turned the normal everyday way of doing business upside down, but receiving the Best of Accounting Award for the third consecutive year demonstrates that we didn’t let that impact our service delivery in the slightest. Our clients know to expect top-tier service and, if anything, we were more accessible and worked harder than ever to maintain their confidence and trust in a year of such uncertainty. The Alloy Silverstein team is grateful for this continued recognition of our client service as we remain here for our clients now and throughout recovery.” |
