February 02, 2021
(CHERRY HILL, NJ) February 2, 2021 – Alloy Silverstein, a leading accounting and advisory firm in Southern New Jersey, announced today that they have won the 2021 Best of Accounting Award in recognition of providing superior service to clients. ClearlyRated’s Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients.
Alloy Silverstein received satisfaction scores of 9 or 10 out of 10 from 91.5% of their clients, significantly higher than the industry’s average of 43% in 2020. This figure continues to increase from 89.7% in a 2019 client satisfaction survey and 86.4% in 2018. On average, clients of Best of Accounting winners are twice as likely to be satisfied than those who work with non-winning firms.
“2020 turned the normal everyday way of doing business upside down, but receiving the Best of Accounting Award for the third consecutive year demonstrates that we didn’t let that impact our service delivery in the slightest,” said Alloy Silverstein’s Managing Shareholder Ren Cicalese, CPA, PFS, CGMA. “Our clients know to expect top-tier service and, if anything, we were more accessible and worked harder than ever to maintain their confidence and trust in a year of such uncertainty. The Alloy Silverstein team is grateful for this continued recognition of our client service as we remain here for our clients now and throughout recovery.”
“After one of the most turbulent years in modern history, winners of the 2021 Best of Accounting award have proven their commitment to go above and beyond in support of their clients,” said ClearlyRated’s CEO Eric Gregg. “These service leaders have demonstrated their capacity to be agile, to be precise, and to prioritize the client experience above all else. It is my honor to celebrate and showcase the 2021 Best of Accounting winners alongside feedback from their actual clients on ClearlyRated.com!”
Alloy Silverstein is a regional accounting and advisory firm providing quality tax, accounting, auditing, financial, and outsourcing solutions to the individuals and businesses of the South Jersey community since 1959. With over 50 professionals in Cherry Hill and Hammonton, NJ, Alloy Silverstein’s team of CPAs, business advisors, and payroll specialists work together to help small and medium sized businesses achieve their personal and professional goals. A 2019, 2020, and 2021 Best of Accounting™ Award Winner for client service excellence, the firm was also recognized by Forbes as a 2020 and 2021 Best Accounting and Tax Firm. Learn more at AlloySilverstein.com.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
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Contact
Adrienne Dell’Olio
Director of Marketing
p. (856)667.4100 ext. 1147
adellolio@alloysilverstein.com
