Firm News

February 07, 2019

Alloy Silverstein Earns ClearlyRated’s 2019 Best of Accounting™ Award for Client Service Excellence

Clients of winning firms are two times more likely to be completely satisfied.

 

(CHERRY HILL, NJ) February 7, 2019 – Alloy Silverstein Accountants and Advisors, a leading accounting and advisory firm in Southern New Jersey, announced today that they have won ClearlyRated’s Best of Accounting™ Award for providing superior service. Best of Accounting Award winners have proven themselves as industry leaders in service quality based entirely on ratings provided by their clients.

 

On average, clients of 2019 Best of Accounting winners are 1.9x more likely to be entirely satisfied than those who work with non-winning firms. Alloy Silverstein received satisfaction scores of 9 or 10 out of 10 from 86.4% of their clients, significantly higher than the industry’s average of 45% in 2019.

 

“The client experience is one of the most powerful ways that accounting firms can set themselves apart from the competition,” said ClearlyRated’s CEO Eric Gregg. “2019 Best of Accounting winners have demonstrated their commitment to client service, investing in a survey and feedback program that brings transparency to the client experience at their firm. I’m thrilled to showcase these service leaders alongside their validated client ratings and testimonials on ClearlyRated.com!”

 

“As we enter our 60th year of business, above-and-beyond client service has always been of the utmost importance to us,” said Alloy Silverstein’s Managing Shareholder Ren Cicalese, CPA, PFS, CGMA. “We are honored and grateful to be recognized by our clients and by ClearlyRated, joining an elite group of Best of Accounting™ Award winners across the country.”

 

About Best of Accounting™

Best of Accounting recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. Winners are featured on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client ratings and testimonials.

 

About Alloy Silverstein

Alloy Silverstein is a regional accounting and advisory firm providing quality tax, accounting, auditing, financial, and outsourcing solutions to the individuals and businesses of our South Jersey community since 1959. With over 50 professionals, our team of CPAs, business advisors, and payroll specialists work together to help small and medium sized businesses achieve their personal and professional goals. Learn more on our website, AlloySilverstein.com.

 

About ClearlyRated

Rooted in satisfaction research for professional service firms, ClearlyRated (formerly known as Inavero) utilizes a Net Promoter Score survey program to help accounting firms measure the client experience, build online reputation, and differentiate on service quality. Learn more at ClearlyRated.com/Solutions

 

###

 

Contact
Adrienne Onorato Dell’Olio

Director of Marketing
p. (856)667.4100 ext. 1147
adellolio@alloysilverstein.com