February 01, 2022
(CHERRY HILL, NJ) February 1, 2022 – Alloy Silverstein, a leading accounting and advisory firm in Southern New Jersey, announced today that they have won the 2022 Best of Accounting Award in recognition of providing superior service to clients. ClearlyRated’s Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. This is the fourth consecutive year that Alloy Silverstein has been recognized at the national level for excellent client service.
Alloy Silverstein received satisfaction scores of 9 or 10 out of 10 from 96.5% of their clients, significantly higher than the industry’s average of 53% in 2021. The firm received a Net Promoter® Score of 95.6%, nearly 3 times the accounting industry’s average of a 38% satisfaction rate in 2021. On average, clients of winning firms are 60% more likely to be completely satisfied.
“Alloy Silverstein is in the business of growing businesses and exceeding expectations. Receiving the Best of AccountingTM award for a fourth year proves that our proactive relationships, advisory approach, and focusing on the future is what keeps our clients happy and returning to us year after year,” said Alloy Silverstein’s Managing Shareholder Ren Cicalese, CPA, PFS, CGMA. “Our team members are honored to receive this distinction and, whether in-person or virtually, remain committed to prioritizing client service above all else.”
“Winners of the 2022 Best of Accounting award for client satisfaction have demonstrated their commitment to delivering exceptional client service, even as COVID-19 has forced them to reimagine and rebuild their approach to business,” said ClearlyRated’s CEO and Founder, Eric Gregg. “These service leaders have kept the client experience at the heart of their business strategy, and it’s my honor to celebrate and showcase the 2022 Best of Accounting winners alongside feedback from their actual clients on ClearlyRated.com!”
Alloy Silverstein is a regional accounting and advisory firm providing quality tax, accounting, auditing, bookkeeping, financial, and outsourcing solutions to the individuals and businesses of the South Jersey community since 1959. With over 50 professionals in Cherry Hill and Hammonton, NJ, Alloy Silverstein’s team of CPAs, business advisors, and payroll specialists work together to help small and medium sized businesses achieve their personal and professional goals. A 2019, 2020, 2021 and now 2022 Best of Accounting™ Award Winner for client service excellence, the firm was also recognized by Forbes as a Best Accounting and Tax Firm three years in a row. Learn more at AlloySilverstein.com.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients and employees. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality client and employee experience. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
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Contact
Adrienne Dell’Olio
Director of Marketing
p. (856)667.4100 ext. 1147
adellolio@alloysilverstein.com
